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Please attempt to order the correct amount of material, as returns through seattletiledirect.com are offered only on a case by case basis. Read more about returns here. You are responsible for picking up from our vendors and inspecting to ensure you’ve received the correct product. Claims of unacceptability must be made within 2 business days, and no claims may be made once material is installed. Lead times vary- we will follow up with estimated arrival times once your order is placed. If on a deadline request stock and eta checks before ordering.
Collections may contain more options through the manufacturer. Visit our vendor’s product page to view all choices and specifications. Contact us to inquire about a size, color, texture, etc. not listed on seattletiledirect.com. Keep in mind that some options may be special order or not available for purchase, but omission of choices from our website does not mean this is the case.
All "field tile" from seattletiledirect.com is sold in full-carton containers. This is to ensure proper packaging and to cut down on breakage during handling. It is not possible to divide full boxes, and no returns will be accepted of overage resulting from required full box purchases. The rest of the products on our site are by the piece. This means that most mosaics are sold by the single sheet, but not all sheets are equal to 1 square foot. Please consult your installer for final quantities.
Due to variations in digital displays, the tile appearance (including color, texture, and size) shown on this website may vary computer to computer and from screen to reality. Photos are for representational purposes only. We encourage you to see samples before purchasing.
Read more FAQs here. Payment placed constitutes acceptance of these disclaimers.