Good question! Seattletiledirect.com was created for local Seattle area customers, as most west coast tile companies do not sell directly to home owners without a contractor's license. The main reason we can offer a discount is because you'll be picking up the material at local vendor warehouses. We do not have a physical location, so the material will be going directly from our vendors to you. We facilitate the exchange.
Direct shipping is difficult with tile. It gets quite expensive delivering hundreds of pounds of material to your doorstep. This is why the preferred way to use this site is by picking up directly. However, we are happy to dig for the best possible shipping price. This is not yet automatically calculated by our website: simply contact us for a freight quote. Live in Alaska? We can drop off your material at the AML or Span Alaska dock in Seattle, just choose that option at checkout.
Once you place an order through the website, we follow up with lead times, pick up locations, and the paperwork you need to make the exchange as smooth as possible.